Privacy Policy

Who we are

Effective Date: 01 January 2024

We are a tour operated company based in Nairobi, Kenya. At Oloirien Africa Safaris, we are committed to protecting your privacy. This Privacy Policy outlines how we collect, use, store, and protect your personal information when you visit our website or use our services. Our website address is: https://oloirienafricasafaris.co.ke

Information We Collect

We may collect the following types of personal information:

  • Google User Profile Information: Name, email address, and profile picture.
  • Gmail Metadata / Email Address : For sending and managing communication related to
  • Contact Details: Name, email address, phone number, nationality
  • Travel Preferences: Group size, travel dates, destination interests
  • Booking Information: Passport details (if required), special requests, dietary needs
  • Payment Details: Only when necessary for confirming bookings (via secure third-party payment processors)
  • Technical Information: IP address, browser type, device info, and pages visited (via cookies and analytics tools)

How We Use Your Information

We use Google user data solely to provide and improve our services. This includes:

  • Authenticating users via their Google account.
  • Displaying basic profile details (e.g., name, email) within the site.
  • Respond to inquiries and provide safari quotes
  • Process bookings and payments
  • Communicate updates or important trip details
  • Improve our services and website functionality
  • Send newsletters or promotional offers (only with your consent)

Sharing Your Information

We only share your data when necessary to deliver our services, such as with:

  • Partner lodges, camps, and local guides
  • Payment processors and booking platforms
  • Legal authorities, when required by law

We do not sell or rent your personal data to third parties.

Data Security

We implement industry-standard security measures to protect your information from unauthorized access, misuse, or loss. Access is limited to authorized staff and secure systems.

When visitors leave comments on the site we collect the data shown in the comments form, and also the visitor’s IP address and browser user agent string to help spam detection.

An anonymized string created from your email address (also called a hash) may be provided to the Gravatar service to see if you are using it. The Gravatar service privacy policy is available here: https://automattic.com/privacy/. After approval of your comment, your profile picture is visible to the public in the context of your comment.

Cookies

We use cookies to enhance your browsing experience and analyze site traffic. You can disable cookies in your browser settings, but this may affect some site features.

If you leave a comment on our site you may opt-in to saving your name, email address and website in cookies. These are for your convenience so that you do not have to fill in your details again when you leave another comment. These cookies will last for one year.

If you visit our login page, we will set a temporary cookie to determine if your browser accepts cookies. This cookie contains no personal data and is discarded when you close your browser.

When you log in, we will also set up several cookies to save your login information and your screen display choices. Login cookies last for two days, and screen options cookies last for a year. If you select “Remember Me”, your login will persist for two weeks. If you log out of your account, the login cookies will be removed.

If you edit or publish an article, an additional cookie will be saved in your browser. This cookie includes no personal data and simply indicates the post ID of the article you just edited. It expires after 1 day.

How long we retain your data

If you leave a comment, the comment and its metadata are retained indefinitely. This is so we can recognize and approve any follow-up comments automatically instead of holding them in a moderation queue.

For users that register on our website (if any), we also store the personal information they provide in their user profile. All users can see, edit, or delete their personal information at any time (except they cannot change their username). Website administrators can also see and edit that information.

What rights you have over your data

You have the right to:

  • Request access to the personal data we hold about you
  • Ask for corrections or deletion of your data
  • Opt out of marketing communications at any time
  • Withdraw consent for data processing (where applicable)

To exercise your rights, contact us at info@oloirienafricasafaris.co.ke.

If you have an account on this site, or have left comments, you can request to receive an exported file of the personal data we hold about you, including any data you have provided to us. You can also request that we erase any personal data we hold about you. This does not include any data we are obliged to keep for administrative, legal, or security purposes.

Changes to This Policy

We may update this Privacy Policy from time to time. Changes will be posted on this page with a new effective date.

Visitor comments may be checked through an automated spam detection service.

Contact Us

If you have any questions about this policy or how we handle your data, please contact:

Oloirien Africa Safaris
Email: info@oloirienafricasafaris.co.ke
Phone: +254 724 677 723
Website: https://oloirienafricasafaris.co.ke